Help Center

Find answers to your questions about private transfers, bookings, payments and your journey in Basilicata.

Booking & Pricing

Your Transfer

Routes & Destinations

Changes, Cancellations & Support

Booking & Pricing

How to book, fixed prices, payment, confirmation and promo codes.

Booking takes less than two minutes. From the homepage enter your departure point, destination, date, time and number of passengers, and you will immediately see the available vehicle with a fixed price. Add your details and any notes, and your confirmation arrives by email within moments.

Yes. The price shown when you book is the final one: no meter, no hidden costs, no surcharge for traffic or luggage. The fare already includes the vehicle, driver, fuel, motorway tolls and help with your bags.

You can pay in two ways: online by card when you book, or in cash directly to the driver at the end of the journey, in euros. For particular needs or bookings from abroad, write to us and we will find the most convenient solution together.

Of course. We send you an email straight away with all the transfer details: date, time, pickup and drop-off addresses, booking number and vehicle information. Keep it handy for the day of travel.

No problem at all. During booking, enter the name and phone number of the person travelling, and the driver will contact the passenger directly on the day. Perfect for family, guests or colleagues.

For transfers between 22:00 and 06:00 a 20% night supplement applies. The amount is always calculated and shown during booking, before you confirm, so there are no surprises.

At the payment step you will find the "Promo code" field: enter it and the discount is applied automatically to your transfer total. If the code does not work, contact us and we will check right away.

We normally ask you to book at least two days ahead, but we do our best for urgent requests too. Message us on WhatsApp at +39 329 159 5789 and we will check vehicle availability straight away.

Every route has a fixed price, set in advance and with no meter. For example, from Bari airport to Matera it starts at €140 per trip for the sedan (up to 3 people). You see the exact price for your route and number of passengers straight away when booking, before you confirm.

Whichever you prefer. You can pay online by card when you book, or in cash directly to the driver on arrival. Either way, the price is the fixed one shown at booking, with no extra charges.

The price is per vehicle, not per person. You book the whole car for you and your group: the fixed fare is the same whether you travel alone or with others. Choose the sedan (up to 3 passengers) or the minivan (up to 7) based on your group and luggage.

Your Transfer

Meeting your driver, flight delays, vehicles, luggage, child seats and on-board services.

Your driver waits for you holding a name sign. For airport arrivals he is in the arrivals hall, right after you clear the gate. Before the journey you receive the driver's name and number by email, so you can reach him at any time.

We track every flight in real time. If your arrival is delayed, the driver automatically adjusts and waits for you anyway, with no need to warn us. Flight monitoring is included at no extra cost.

Each passenger may bring one large suitcase and one piece of hand luggage. If you are travelling with extra bags, sports equipment or bulky cases, note it when booking and we will arrange the right vehicle.

Yes. On request we provide infant seats, child seats and boosters. Indicate the age and number of children when booking and we will have everything ready before you arrive.

We operate Mercedes E-Class or similar saloons for up to 3 passengers, and Mercedes V-Class or similar minivans for up to 7 passengers. Every vehicle is recent, air-conditioned, with cared-for interiors, generous luggage space and regularly sanitised.

Yes, short stops along the way are possible: note them when booking or tell the driver directly. For longer stops or significant detours a small extra charge may apply, always agreed in advance.

No, never. Every transfer is private and exclusive: the vehicle is reserved for you and your group only. No strangers on board, no sharing, no detours to pick up other passengers.

Enter the flight that lands last and choose the time that suits the whole group. In the notes, list all the flight numbers: we track each arrival and coordinate the wait so no one is left behind.

Yes. When booking, give the exact address or the name of your accommodation and we take you to the door. Only in rare cases, such as the narrow alleys of the Sassi di Matera or hilltop villages, the driver drops you at the nearest accessible point.

We assign the vehicle based on the passengers and luggage stated in the booking. Undeclared extra bags may not fit and could cause delays or problems. For a smooth journey, always list all your luggage when booking.

In general pets are not allowed, to keep the vehicles clean for all passengers. Guide dogs and assistance animals are the exception. For other cases, write to us in advance and we will gladly consider your request.

Yes. Besides tourists, we serve companies and professionals across Basilicata: business trips, airport and station connections, and travel to Potenza and the Val d'Agri. Dedicated driver, punctuality, fixed price and an invoice on request.

Yes. With our at-disposal service you have a car and driver for a few hours or the whole day, with as many stops as you like: perfect for meetings, events or exploring the area at your pace. The hourly or daily rate is agreed in advance.

Routes & Destinations

Basilicata destinations, airports and stations, coast, villages and nearby regions.

Our heart is Basilicata: Matera, Potenza, Maratea, Metaponto and the Lucanian villages. We connect you from the main airports and stations of the South, Bari, Naples, Salerno and Rome, and also reach nearby regions, from the Amalfi Coast to Puglia. For the full list, see our destinations page.

Our most requested departure points are the airports of Bari Karol Wojtyła, Naples Capodichino, Salerno-Costa d'Amalfi and Rome Fiumicino, and the stations of Bari, Naples, Salerno and Rome. From there we take you to Matera, Potenza and all of Basilicata.

Yes, Matera is one of our most loved destinations. We take you to the edge of the old town and, for the pedestrian alleys of the Sassi, we drop you at the nearest accessible point to your accommodation. We can also arrange your return to the airport or station at the end of your stay.

Yes. We reach Maratea and the Tyrrhenian coast, Metaponto, Policoro and the Ionian coast, and inland villages such as Venosa, Pisticci, Bernalda and Castelmezzano. For multi-stop journeys, write to us and we will propose a tailored fixed price.

Yes. Beyond Basilicata we connect neighbouring regions: the Amalfi Coast and the Cilento, Puglia with Bari, Alberobello and the trulli, and major hubs such as Naples and Salerno. Every route has a fixed price, with no extra charge for crossing regional borders.

Our drivers know the mountain and inland roads of Basilicata well and drive carefully in every season. In case of snow, fog or difficult conditions we choose the safest route and, if needed, contact you to agree on the best solution.

Bari airport (Karol Wojtyła) is the closest to Matera: about 65 km, 50 minutes. With us you book a private door-to-door transfer at a fixed price: your driver meets you at the airport with a name sign and takes you straight to your destination, with no changes or waiting. It is the comfortable alternative to train and bus.

No, Matera has no airport. The closest ones are Bari (about 50 minutes) and Naples; many travellers also arrive from Salerno or Rome. We take care of the airport transfer: a fixed price set in advance and a driver who meets you on arrival.

Yes. One of the most popular requests is the Matera and Alberobello combination, the two UNESCO gems: we take you from Matera or Potenza to Alberobello at a fixed price, with a private driver. On request we also arrange stops and day trips.

Yes. We connect Sorrento, Positano and Amalfi with Matera and Basilicata, and vice versa, ideal if you combine the Amalfi Coast with a visit to the Sassi. Private door-to-door transfer, at a fixed price.

For Potenza the most convenient airports are Naples Capodichino (about 1h30) and Bari (about 1h40); you can also arrive from Salerno. We meet you on arrival and take you to Potenza and the Val d'Agri at a fixed price.

Yes. Besides transfers, we take you on half-day or full-day trips: Matera and the Sassi, the trulli of Alberobello, the Amalfi Coast or the villages of Basilicata, with a private driver who follows your pace.

We are a private transfer service, not a taxi: a private car with a professional driver at a fixed price, the comfortable alternative to a Matera taxi. You book in advance, know the price before you travel and get meet and greet on arrival, with no meter.

We are a private transfer service, not a taxi: a private car with a driver at a fixed price, the comfortable alternative to a Potenza taxi. You book in advance, know the price and get meet and greet on arrival, with no meter. Available for business trips with an invoice too.

Changes, Cancellations & Support

Changes and cancellations, refunds, insurance, lost property and contacts.

Yes. Cancellation is free up to 24 hours before the transfer time. For later cancellations no refund is due. To cancel, write to us by email or WhatsApp with your booking number.

Of course. You can change the date, time, addresses or route free of charge up to 24 hours before the transfer. Contact us by email or WhatsApp and we will update everything for you.

For cancellations within the deadline, refunds are handled quickly. As payment is made in cash to the driver, if any deposit was paid in advance we agree with you on the easiest way to return it.

Yes. We operate with a full private hire licence and every vehicle carries complete insurance for passengers and luggage, as required by Italian law. You travel with the peace of mind of a professional, fully licensed service.

On the day of travel, call the driver directly on the number shown in your confirmation email. For any other urgent matter, message us on WhatsApp at +39 329 159 5789 and we reply within a few minutes.

Gladly. Your feedback helps us improve and is useful to those who travel after you. After your transfer you can share your thoughts by email or on our Facebook page.

Contact us right away by email or WhatsApp with your booking number and a description of the item. We will do our best to find it and arrange its return; any shipping costs are covered by the customer.

With a private transfer you know the price in advance, fixed and with no meter; you travel in a Mercedes V-Class or similar reserved for you alone, with an airport meet and greet and name sign, flight monitoring and a local driver who truly knows Basilicata. All booked in a few minutes, with the calm of a professional service.